Who is Healing Connexions?
Healing Connexions is a company with limited liability, having its registered office in Colorado and place of business in having its registered office in Erie, CO. The manner in which your personal data is used has been reported to the US Data Protection Authority.
Healing Connexions has developed a platform (“Platform”) available through its website(s) (“Website”), which enables you to find and book personal counseling services or retreats in Colorado.
What information does Healing Connexions collect and process?
Information needed to use the platform
We collect personal information about you when you use our platform. Without it, we may not be able to provide you with all services requested. This information includes your first name, last name, phone number, email address, profile photo, some of which will depend on the features you use.
Information you choose to give us
You can choose to provide us with additional personal information. This information may include:
- Additional profile information: your date of birth, place of residence, travel experiences and interests.
- Information from surveys: By taking surveys you submit information about yourself, such as your vacation habits. In submitting this information you can also provide us with so called sensitive personal data, such as information about your health. We will use this information only if you have given your explicit consent, by clicking the submitting button.
- Your content (travel experience reviews): by using the Platform in order to write a review you can make certain information available about yourself, such as your name, photo, place of residence, travel experience and other “about you-information” (“Content”). This information could include personal data. Once the Content is submitted, this is visible for other Users and Organizers on the Website.
- Other information: such as when you participate in promotions, communicate with our customer care team or share your experience with us. This may include health information if you choose to share it with us.
- Personal information we collect from third parties
If you link, connect, or login to the Platform with a third party service (e.g. Google, Facebook), you direct the service to send us information such as your registration, and profile information as controlled by that service or as authorized by you via your privacy settings at that service.
Payment details
In order to handle your payment Healing Connexions partners with PayPal which offers multiple payment options, such as credit cards and bank transfer methods. The available payment methods may vary from time to time.
Healing Connexions and/or its third party payment providers ask(s) for your payment details in order to process your payment. The requested information will depend on the payment option you have chosen. This information may include your name, bank account number or credit card number. Healing Connexions uses this information solely to process your payment. Healing Connexions, however, cannot influence the third party payment providers; they shall process your payment details in accordance with their own privacy policy.
The Website may contain hyperlinks which take you to the website or application of a third party, such as social media sites. Healing Connexions has no authority over the services and/or websites of third parties to which is linked. It therefore may be the case that for the use of those services and/or websites of third parties another privacy statement is applicable. This Privacy Statement is exclusively applicable to the personal data that is obtained through the Platform of Healing Connexions. Healing Connexions does not accept any responsibility or liability for the (use and/or content of the) services and/or websites of third parties.
Automatically generated data
Healing Connexions requires certain information in order for the Platform to work as optimally as possible (for example, to display Content correctly and to keep the Platform secure). That is why Healing Connexions automatically collects generated data about your use of the Platform. This information consists of your IP address (a unique number, which makes it possible to recognize your device) and your location.
In so far as Healing Connexions uses this information, the data is not connected to your name or other personal data.
Cookies
When using the Platform, various cookies are saved on your computer and/or mobile device and/or tablet (“Peripherals”), which can then be accessed. Cookies are small pieces of information (in the form of text) that a server sends to the browser (such as Internet Explorer or Firefox) with the intention that the browser sends this information back to the server the next time a user makes use of the Platform. Cookies of Tripaneer cannot damage your Peripherals or the files saved on it.
First party cookies
When you use the Platform, first party cookies are saved on your Peripherals. First party cookies are made by or for Healing Connexions and are stored on your Peripherals by Healing Connexions and only Healing Connexions has access to these cookies. Such cookies are used by Healing Connexions in order to enhance your Platform experience, for example, to remember your login information and your language settings.
You can configure your browser so that you do not receive any cookies the next time you use the Platform. However, it is possible that you will no longer be able to make full use of the Platform.
Third Party cookies
Marketing cookies
We use Third Party cookies to provide you with targeted advertisements or marketing communications we believe may be of interest to you
For what purposes will Healing Connexions use information about you?
Healing Connexions may use your personal information for the following purposes:
- To provide its services and to allow you to use the Platform;
- To allow your Content to be viewed by other Users and Organizers in relation to the Platform;
- To communicate with you about the Platform, including promotions, offers, etc;
- To configure the Platform to your wishes and needs;
- To generate statistical data and to use this data for research purposes.
- Haling Connexions wishes to inform you on the developments of its Platform. Therefore, if there is a change or an update to the Platform, Healing Connexions will inform you thereof. Also Healing Connexions will inform you on its promotions and other news. If you do not wish to receive emails of Healing Connexions, you can opt-out in every email that Healing Connexions sends you.
Use by third parties
Healing Connexionswill not provide your personal data to third parties for commercial purposes, unless you have given your explicit consent to do so. Healing Connexions will only provide your personal data to third parties if it is obliged to do so on account of national or international laws, case law and/or regulations, if Healing Connexions considers it necessary to do so in defense of its own rights, if this is necessary for (the improvement of) providing the Platform to you or if you have given your informed and specific consent to do so.
How does Healing Connexions protect your personal information?
Healing Connexions takes appropriate technical and organizational measures to protect your (personal) information against loss or any form of unlawful use.
Viewing, changing and deleting your data
If you connected your Healing Connexions Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your settings of the third-party service. You are responsible for keeping your personal information up to date.
If you wish to know what information Healing Connexions has collected about you, then you can send a request for information on your personal data to: connexionshealing@gmail.com. Healing Connexions will respond to your request as soon as possible, but in any case within 4 weeks.
If you then wish Healing Connexions to modify or delete your personal data, you may send another request thereto. Healing Connexions shall respond within 4 weeks to such a request. If Healing Connexions decides to deny your request, it shall inform you on the grounds of this decision.
Healing Connexions will retain your personal data as long as needed to provide the Platform to you, to resolve disputes, enforce agreements or comply with any legal obligations.
- Can this Privacy Statement be changed?
It is possible for the Privacy Statement to be amended in the future. That would then be mentioned on this page www.healing-connexions.com so it is recommended to regularly have a look at this page.
- Questions?
If you have any questions, please do not hesitate to contact us via connexionshealing@gmail.com.